Exchange Policy
AnyTime Sports HP replaces items only when they arrive defective, damaged, or are not the item you ordered. We do not offer exchanges for change of mind, fit, or preference.
An exchange may be requested within 3 days of delivery and only if the item is defective, damaged in transit, or not the product/variant you ordered. Items that are used, played with, or no longer in original condition are not eligible. We do not exchange for change of mind, size/fit preference, or buyer's remorse.
As with returns, an exchange request must be supported by a SINGLE, CONTINUOUS, UNCUT video that begins with the sealed parcel (showing the shipping label and Order ID clearly), and continues without any cut or edit through the full opening, so the defect or wrong item is visible. Requests without this video cannot be accepted.
1. Contact us at contact@anytimesport.in within 3 days with your Order ID and the uncut unboxing video.
2. We verify eligibility from the video and confirm the exchange.
3. Ship the original item back to us (return shipping is the customer's responsibility); we recommend a tracked service.
4. After we receive and inspect the item, the replacement (same product/variant) is dispatched within 5 business days.
If the same item is unavailable, a full refund is issued to your original prepaid payment method instead.