Returns & Refund Policy
We want you to be satisfied with your purchase from AnyTime Sports HP. Returns are accepted within 3 days of delivery, subject to a mandatory uncut unboxing video and the conditions below, in compliance with the Consumer Protection Act 2019.
You may request a return within 3 days of delivery. The window begins from the delivery date recorded by the shipping carrier.
A single, continuous, UNCUT video is REQUIRED for any return, damage, wrong-item, or missing-item claim. The video must:
• Start from the moment you take/receive the SEALED parcel and run through the COMPLETE opening and inspection.
• Clearly show the shipping label — the ORDER ID and the customer/recipient NAME must be legible on camera BEFORE the parcel is opened.
• Be one continuous take with NO edit, cut, pause, or break.
Any cut, edit, or break in the video voids the claim. Start recording before breaking any seal.
Items must be:
• Unused, unworn, and unwashed
• In original packaging with all tags, labels, and accessories intact
• Supported by the mandatory uncut unboxing video above
• Not on the non-returnable list (below)
Items damaged by customer misuse or normal wear and tear are not eligible.
The following cannot be returned:
• Perishable goods (food, flowers, fresh produce)
• Opened/used personal-care items and cosmetics
• Customised or personalised products
• Intimate apparel and swimwear
• Gift cards and vouchers; digital downloads
• Items marked 'Final Sale' or 'Non-Returnable' on the product page
Return logistics are arranged and paid by the customer (self-managed return-to-origin). You ship the item back to the seller's address and remain responsible for the shipment until it reaches the seller. Keep the return tracking details until the refund is completed.
Refunds are issued ONLY after the returned item reaches the seller and passes inspection.
• Inspection is completed within 3 business days of receipt.
• Approved refunds are initiated within 5 business days to the original payment method.
The following are deducted from / retained out of the refund:
• Original shipping charges
• The platform fee (non-refundable service charge)
• Any applicable cancellation charge
• Payment-gateway charges where not reversible
You will be notified at each stage.
1. Log into your account and open 'My Orders'.
2. Select the order and click 'Request Return/Refund'.
3. Choose the reason and UPLOAD the mandatory uncut unboxing video. Or Whatsapp Us the video.
4. The seller reviews within 2 business days.
5. Once approved, ship the item back to the address provided.
For help, contact contact@anytimesport.in or +91-7018367594 with your Order ID.